We were warmly greeted by genuinely friendly staff carrying leis who welcomed us into an exceptionally well-maintained and very beautiful property. Our room was very spacious, with lovely furnishings and linens, two separate sink areas in a luxurious bathroom and stunning golf course views. From the ocean-side restaurants, the wonderful food, the relaxed atmosphere, excellent all-around service, state-of-the-art gym, yoga and fascia classes and lessons on the beach and lovely pool and beach areas -- we couldn't have been happier. This hotel is a wonderful experience and highly recommended!
Stayed only for 2 nights. Decided we wanted to end our 18-day holiday with some beach time and comfort. This hotel did not disappoint. It far exceeded our expectations. From the moment we checked-in until we left the hotel, the hotel staff were consistently very helpful, courteous and welcoming (special mention to James at the reception who tried to accommodate our needs as we have been on the road for two weeks). Overall, very attentive staff. The rooms were luxurious and spacious. I love the double vanities and two separate wardrobe closets! The pool and beach did not feel overcrowded and noisy as there were enough provisions for the guests.
I spent three days on the Hotel and it was a great success. I just want to give a warm thanks and praise to you and your team. It is really a pleasure to feel the professionalism you receive from your staff, and I am proud of my current colleagues experiencing how an experienced, motivated and well-run team like yours is the key to providing a great service experience. In my current job, I am very often conference organiser of major and minor events at various conference centres. Some of them have more beautiful surroundings than you and some of them have physical conditions that are more up in time than you. But none of them can reach your level when it comes to delivering an integrated and complete service experience. I hope you will give my praise on to the conference hostesses, waiters and others who helped to create this good experience for us.